5 Common Misconceptions about Managed Service Providers
There are many common misconceptions about Managed Service Providers. Some think they’re too expensive or that they don’t need them because of the size of their company. Others believe MSPs only help if there’s a problem and even then, their issue won’t be solved right away. However, Managed Service Providers, like WTS, offer a suite of services that help prevent IT-related issues for any size company at a flat-rate monthly price. This fixed rate also covers access to local experts who can solve problems efficiently.
Managed Service Providers make excellent business partners for any size business. Debunking the common misconceptions about MSPs can go a long way in helping companies build effective partnerships for Managed IT Support.
5 Common Misconceptions About MSPs
1. It’s Too Expensive
A reputable Managed Service Provider will be upfront about their prices and work within your company’s budget. Having a predictable flat-rate monthly bill that doesn’t go over your expected spending limit is key to a good partnership with any MSP. A Managed Service Provider can be an asset to your company with a tailored plan of services to help you save money and boost productivity.
2. Problems Won’t Be Solved Right Away
MSPs triage their work orders. If there is an issue preventing your employees from doing their work, it will be considered a high priority and attended to first. When you need a fast response to your IT problem, our Help Desk is ready to assist you. Solve issues fast with real, local experts on the other end.
3. They Will Replace Your Internal IT Team
The right Managed Service Provider will be happy to work with your internal IT team. As experts in their field, they will learn about your business and what it needs specifically. MSPs are a resource and a business partner, they work with you to help your business achieve its goals. If you choose to solely rely on an MSP for your source of IT help, you can, but it’s not necessary for building a partnership.
4. Only Large Organizations Need MSPs
Managed IT Support isn’t just for fixing problems. MSPs, like WTS, work proactively to prevent issues from happening in the first place. All companies need cybersecurity, no matter what size they are, because hackers will look for any way to commit cybercrime. Hackers don’t discriminate.
5. MSPs Only Help If There’s A Problem
Proactive prevention is key to any good partnership with a Managed Service Provider. From data backup and cybersecurity to compliance assessments and CIO services, WTS wants to stop problems from happening before they occur. And, even if things do go wrong, we offer HelpDesk services that connect you with experts who can fix it fast.
Want to learn more? Let’s talk. Contact our team at 843-236-6436.
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