Services Needed for the Ultimate Digital Patient Experience
Many healthcare organizations are utilizing technology to create a digital patient experience. However, in today’s ever-changing healthcare world, keeping up with technology can be challenging. Doctor’s offices need to communicate with their patients, while simultaneously reviewing their records, and making sure HIPAA requirements are made.
Healthcare organizations specialize in quality of care for their patients. WTS specializes in providing the services needed for the ultimate digital patient experience.
Healthcare organizations specialize in quality of care for their patients. Knowing what specific infrastructure and other solutions are needed to ensure an organization is meeting all compliance mandates is what we specialize in.
WTS’s approach to technology places people at its center. Instead of technology defining how people communicate in a role, the role defines the technology we use to communicate. This approach allows WTS to tailor solutions for each individual role, ensuring quick and easy access to healthcare resources and records so patients get the best care possible.
6 Services Needed for the Ultimate Digital Patient Experience
1. Server & Network Solutions
WTS provides on-site and cloud-based infrastructures for doctor’s offices, hospitals, and similar organizations. We also handle network security and data backup to protect healthcare businesses from cyberattacks and stay compliant with mandates.
Managed IT Support is critical to the digital patient experience. We work proactively to avoid downtime between doctors and patients. For a predictable monthly rate, WTS can provide proactive IT support with a host of services, like IT Compliance, that are tailor-made for each company.
Having the right infrastructure is crucial to taking advantage of today’s newest technology. In order to have an uninterrupted connection with patients, Structured Cabling is a must-have solution for healthcare providers. Standard cabling options can provide glitchy services which not only make an organization look bad, but it can also interfere greatly with the quality of healthcare given.
Communication is key to excellent healthcare. We can help each healthcare organization choose between on-premise phone systems and cloud-based communications. Depending on what’s best for each individual client, WTS can supply the hardware and software needed for clear communication between provider and patient.
5. Conferencing & Collaboration
The digital patient experience is a convenient healthcare option that continues to grow in popularity. In order for organizations to take advantage of this vertical market, seamless conferencing and collaboration services are absolutely necessary. Stay competitive in your industry with a feature-rich collaboration solution with remote assistance that you can access on multiple devices.
All doctor’s offices, even if they’re treating virtual patients, need speech privacy that meets HIPAA and GLBA federal mandates. Sound Management Systems are used to reduce the intelligibility of human speech and mitigate other distracting sounds with low-level background sound which results in greater productivity and privacy.
Want to learn more? Let’s talk. Contact our team at 843-236-6436.
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- Managed IT Services
- Business Phone Systems
- Managed Print
- Cybersecurity
- Cloud Services
- Data Cabling
Schedule a 15-minute meeting with our team.